Click the ‘Track my order’ button to follow your parcel.

Track my order

Waited until your estimated delivery date? Please allow an extra few days for your order to be delivered (especially during busy times) – our carriers are always doing their best to get your order to you. Make sure you keep an eye on your tracking link for the latest updates.

Once your order has been placed, amendments and cancellations cannot be guaranteed.

Please contact us within 1 hour of placing your order and we will attempt to cancel the order before it is dispatched.

This is only possible if your order is still processing and has not been dispatched.

We accept most major credit or debit cards these include – Visa, Master Card, Amex. We also accept PayPal, Apple Pay, Payoneer,Shopify Payments.

Once you’ve placed your order you will be directed to an order confirmation page which will contain your order number.

You will also receive an order confirmation email. A second email will be send as soon as the order is on its way to you 🙂

If you haven’t received the confirmation email after placing the order, please check your spam box. If it’s not there, you may have entered a wrong email address.In that case, please contact us and we will change your email address so you can get order updates.

We are sorry to hear that you’ve received an incorrect or faulty item.

Please contact us as soon as possible and we will sort this out for you.

Do not return the items back to us before our reply.

At the moment our checkout is only available in our main currency, USD.
You can preview the prices in your local currency but once you reach the checkout the prices will be converted to USD.

You can still pay with different currency cards, that’s not a problem at all.

We are working to implement a multiple currency checkout very soon.

When you pre-order, you are reserving one or more items that will be back in stock in a near future. This will be shipped to you as soon as it is available.

All pre-order items have a pre-order estimate date to be shipped and you can find the expected shipping timeframe under the “pre-order” button on the product page.

Your pre-order will be shipped as soon as the item is available. You’ll receive an update email that will contain your tracking number. From that moment, you can expect your order to be on its way to you.

We’ll always do our best to ship the items in the estimated shipping date. If the item experiences any delay, rest assured that we’ll be working on shipping it as soon as possible.

If your order also has items that are currently in stock, please note that the whole order will only be shipped once all pre-order items are available.